Companies are constantly trying to find more productive ways to run their businesses, such as streamlining processes and increasing productivity. Equally important are low-cost solutions that improve their balance sheets. Advancements in technology for the insurance industry provide a perfect platform to accomplish these objectives. New processing, reporting and software technologies have evolved to bring savings and efficiencies to the claim site, the office and our day-to-day lives. Numerous software and technology-based products make the job of an adjuster easier while increasing accuracy, lowering costs and improving business productivity.

Emerging technological advancements are improving performance in several claims sectors: damage assessment, speed of claims processing, reduction of labor hours, improving accuracy and bolstering customer relations. Of particular value to adjusters are aerial measuring technologies, remote communications devices, calculation programs, and documentation software that permits the clear display of complicated data for presentation to the claimant.

In the past, the ability to accurately assess damage meant a trip to the damage site, manually measuring the property, and sometimes putting the adjuster in a dangerous situation to obtain the claim data, particularly for catastrophe claims. New technologies in satellite and aerial imagery now allow adjusters to remotely measure properties. They also provide sophisticated calculations to accurately measure the property without an adjuster visiting the site.

The adoption of remote aerial measurement services for preliminary estimates has reduced claim-adjusting time and work-related injuries. These services will send the adjuster a detailed property report that includes photos and measurements of the site. From anywhere in the world, claims professionals with Internet access can retrieve vital information and assess damage to respond immediately to claims.